HomeLove + my problem with not being able to say no

I started the HomeLove blog series a couple weeks ago, here’s my first post. And here’s another little touch of something you can do to add Love to your Home…

These ceramic letters. David got me them for Christmas, and so I filled them with M&M’s for now, til I find a candy I like even better, or people stop eating them  ;)  Green & blue were our wedding colors, so it fits. They sit on our coffee table in our living room, and I love them!! Thank you hubby  <3

Aren’t they cute?  :)

Now for the story…

Exactly two weeks ago, I realized I’d made a HUGE mistake. I got an invoice and was being charged by my website domain company, $20 a month, the past three months, for something I didn’t even know what it was. So I called them, only to find out that apparently last November they called and told me about it, and apparently I signed up for the one-month free trial, and never cancelled. Well, I was sure ready to cancel and get my $60 back for the past few months!! Only to have the guy tell me that it was a one-year contract, and there was no way of cancelling it. I still didn’t even know what it was! I was stuck paying $240 over the year for something I didn’t want or even know, over a conversation I didn’t even remember 4 months earlier, and there was NO WAY OUT. Even if I went and cancelled everything with the company and switched companies, they still would be able to charge me. I was on the verge of tears at this point with the guy on the phone, but the best he could do was get the phone conversation reviewed by a department to see if I was aware of what I’d signed up for and the sales guy had explained it. The phone conversation I didn’t even remember at all.

And that’s the thing…I always get David to answer sales calls, cuz I am sooooo bad at saying no. Like, I’m such a sucker. I hate telling people no cuz I know if I had their job I would hate getting rejected, all the time. Which is why I could never have their job, cuz I’m sure they get way worse rejections than the few I’ve given out, where I’m like “I’m sorry, no, I’m sorry, I can’t sign up now, I’m sorry, I can’t sign up without talking to my husband first about paying $30 a month, no I’m sorry” in a pitiful weak voice. Same thing with people coming to our door. I don’t even like thin mints, but if thats all the girl scout had left, I’d buy them. I somehow refrained myself from signing up for magazine subscriptions with these guys that stopped by (I don’t even like magazines, or read them), so I had to give them some money at least. I told David its just $10-30 a year that because I’m me and can’t help it, we will lose every year and he just has to be okay with it, or be at home 24/7  ;)

Anyways, I was so upset at the end of the call, as soon as it ended I burst into tears. I’d never had that feeling of being cheated/taken advantage of by a business before. It’s not a good feeling, especially when it involved 240 wasted bucks. I called David immediately, though maybe I should’ve waited and calmed down a bit first. I just didn’t know what to do! Apparently judging by my tone when I first answered, he thought I’d given over our bank account numbers to someone in Africa accidentally, that’s how upset I was…

After explaining everything (through the crying and hiccuping), he thought I’d still somehow be able to cancel and get the money back (I was more doubtful cuz I’d heard the guy say very clearly that there was no way to cancel), and I wrote the company a long email. And thankfully, apparently they heard how bad (and what a chump, patsy?) I was on the phone conversation, and cancelled & gave me back my money. And alls well now. But it sure taught me a lesson! Never answer the house phone unless I know the number…and I will have more confidence now to be able to say no. It’s not worth the trouble and emotion  :)

Happy weekend!

 

<3 <3 <3 <3

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Laura - Oh, wow — so glad that worked out for you in the end! And a great lesson. I always worry I’ll forget to cancel free trials, too (and in the past, I have)!April 6, 2012 – 1:33 PM

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